Jonáš Světlík

AI for ecommerce

An online shop is a pile of text and questions that keep repeating. AI writes the descriptions, helps handle customers and pitches in on marketing - so your time goes on the product, not the keyboard.

Product descriptions

The most tedious job in ecommerce. AI writes them in bulk and in one consistent style: "Write a description for [product], emphasise the benefit to the customer, 3 sentences, tone [yours]." You get through hundreds of items you never had time for.

Customer support

Draft answers to frequent questions (shipping, returns, sizing), a written FAQ, even the material for a chatbot that handles the routine questions for you.

Marketing

Product emails, newsletters, ad copy and social posts - fast and in several versions so you have something to choose from.

Reviews

Have it summarise what customers praise and what they criticise, and prepare decent responses to reviews - including the unpleasant ones.

Where next: automation

A new order → confirmation and a thank-you, a question → a draft reply. Combining AI and automation is covered in automation course.

What to watch out for

Always check product facts, prices and availability - this is not a place where AI gets to invent.

In ecommerce it is not the selling that kills you. It is the thousand little texts around it - and those are exactly what AI takes off your plate.

Want an online shop that does not steal your time?

I will build or tune your shop and plug AI in where it saves you the most work. Get in touch.